Refund policy

Refund Policy – All Sales Are Final

Thank you for supporting our brand! We’re so grateful for every order and want to make sure our policies are clear and transparent before you complete your purchase.

Please note that all sales are final. We do not offer refunds, returns, or exchanges under any circumstances. This policy applies to all products and all orders, without exception.

Because each item is made to order, we begin production only after the website has closed, based on the total quantity of items sold. This allows us to minimize waste and produce intentionally—but it also means that we cannot make adjustments, cancellations, or refunds once an order has been placed.

This refund policy directly supports our Shipping Policy, which explains that production takes approximately 2–3 weeks after the shop closes. After production is complete, orders are packed and shipped, and you’ll receive tracking details via email. Please expect your order to arrive within 3–4 weeks total from the website closing date.

By placing an order, you acknowledge and agree to the following:

• You have reviewed all product details, including size, style, and color.

• You understand the timeline for production and shipping.

• You agree that no refunds, returns, or exchanges will be granted for any reason, including but not limited to incorrect sizing, address errors, order delays, or a change of mind.

We ask that you double-check your order details and shipping address before submitting your purchase. If you catch a mistake before the website closes, please contact us immediately and we’ll do our best to help—but once the site closes, all orders are final and locked in.

We appreciate your understanding and support of our small business and made-to-order model. Your purchase helps us create responsibly and deliver unique items with care and purpose.

If you have any questions or concerns, please reach out to us before placing your order. We’re happy to help!